October 2-5, 2022

Hyatt Regency | Birmingham, AL


It's been years! Let's catch up on the latest features, future plans, and other significant news. Plus we’re celebrating MDI’s anniversary - cheers to 40 years!



Sunday, October 2nd
6:00 p.m. - 9:00 p.m.
Welcome Reception at the Birmingham Hyatt Regency
6:30 a.m. - 8:30 a.m.
Breakfast Buffet
8:30 a.m. - 9:15 a.m.
Welcome & MDI Changes (Including SOC2) & Year-In-Review
9:15 a.m. - 9:20 a.m.
Cheers to 40 Years Video
9:20 a.m. - 10:00 a.m.
Technology Trends Impacting Insurance
10:00 a.m. - 10:30 a.m.
Training Requirements & Knowledge Transfer Plan
10:30 a.m. - 10:45 a.m.
10:45 a.m. - Noon
FIMMAS: What's New In Three Years
12:00 p.m. - 1:00 p.m.
Lunch Buffet (CEO Roundtable Group A)
1:00 p.m. - 2:00 p.m.
FIMMAS: What's New In Three Years Cont.
2:00 p.m. - 3:15 p.m.
FIMMAS Integrations
3:15 p.m. - 3:30 p.m.
3:30 p.m. - 05:00 p.m.
Roadmap: Data Analytics Demo
Roadmap: Web Portal Demo
Roadmap: HTML 5 Browser Client Demo
5:00 p.m.
Day Concludes
5:30 p.m. - 6:00 p.m.
Transportation to Dinner
6:00 p.m. - 9:00 p.m.
Catered Rooftop Dinner & Anniversary Celebration
Tuesday, October 4th
6:00 a.m. - 8:30 a.m.
Breakfast Buffet
8:30 a.m. - 10:30 a.m.
APPX V6 - What's New in Review, Q&A
10:30 a.m. - 10:45 a.m.
10:45 a.m. - 12:00 p.m.
Roadmap: Plan for APPX 6
Roadmap: UI/UX Plan
12:00 p.m. - 1:00 p.m.
Lunch Buffet (CEO Roundtable Group B)
1:00 p.m. - 2:00 p.m.
Vote on Future Enhancements
2:00 p.m.
Day Concludes
2:30 p.m.
Transportation to Mystery Event
3:00 p.m. - 5:30 p.m.
Mystery Event
5:30 p.m. - 6:00 p.m.
Transportation to Dinner
6:00 p.m. - 9:00 p.m.
Dinner at Galley and Garden Restaurant
Wednesday, October 5th
6:30 a.m. - 8:30 a.m.
Breakfast Buffet
8:30 a.m. - 9:00 a.m.
Discussion re: Online User Group Community/Forum
9:00 a.m. - 10:00 a.m.
Private Client Discussion: MDI Opptys for Improvement
10:00 a.m. - 11:00 a.m.
Group Discussion: MDI Opptys for Improvement
11:00 a.m. - 11:30 a.m.
Recap, Discuss Officer Elections & Closing Action Items
11:30 a.m.
Day Concludes

events & activities

Welcome Reception |

6-9 p.m.

Join us at the Birmingham Hyatt Regency to reunite with other clients, and our MDI team members. We're excited to see you again to share great insights, food, drink, and have some fun too!

Rooftop Anniversary Celebration |

6-9 p.m.

With a stunning 360-degree view of the city, the Kress Building Rooftop is the ideal place to celebrate our 40-year anniversary while overlooking our hometown of Birmingham. Plan to team up for a rooftop Bocce ball tournament and enjoy some awesome Southern-style catering!

Mystery Event! |

3:30 - 5:30 p.m.

What can we say, it's a mystery, right? How about some clues? It's about cutting loose, speed, team building, and healthy competition. There will be lots of laughs, nail-biting excitement, and the ability to join or watch.

Dinner at Galley & Garden |

6-9 p.m.

This historic white-columned restaurant was built in 1908 and has been restored and renovated to its gleaming splendor. Galley and Garden features the finest locally sourced ingredients crafted into a creative and fresh menu. This beloved neighborhood gem is recognized as Wine Enthusiast Magazine's 100 Best Wine Restaurants in America and has garnered Wine Spectator's Best Award of Excellence.

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Hyatt Regency

1000 Riverchase Galleria

Birmingham, Alabama


Amenities – health club & gym, room service, complimentary wireless internet and concierge, 24-hour business center, swimming pool, limo/towncar service, and express check-in.


Your All-Inclusive Registration Fee Includes:

  • 3 nights at the Hyatt Regency
  • Welcome reception food and beverages
  • Breakfast, lunch & dinner Monday & Tuesday
  • Breakfast Buffet Wednesday
  • Monday evening rooftop dinner, drinks & Bocce ball
  • Tuesday afternoon "mystery event" followed by dinner at the acclaimed Galley & Garden restaurant
  • Guests get breakfast every day, rooftop celebration dinner & drinks, mystery event, dinner and drinks at Galley & Garden
$2,200 Per Person
Have questions? Please contact us.

We Will Make Your Hotel Reservations For You.

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Thank you for joining us at the 2022 MDI User Group Meeting.

One of our highest priorities for welcoming guests and colleagues is doing it with your safety and wellbeing in mind.

Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt’s Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:

  • GBAC STARTM cleanliness and training accreditation process through the Global Biorisk Advisory Council (GBAC) at all Hyatt hotels*
  • Trained Hygiene & Wellbeing Leader or team at all Hyatt hotels*, responsible for their hotel adhering to enhanced operational protocols and training
  • Trusted medical and cross-functional industry advisors—including experts from Cleveland Clinic—to help us fine-tune safety protocols and consider various aspects of the entire hotel experience

Hyatt hotels worldwide continue to take precautionary measures in an effort to give our guests, customers and colleagues peace of mind. All Hyatt hotels are required to follow local requirements, and some locations may have travel requirements in place including national, local and health advisories and face coverings guidelines. Learn more.

Specifically, here are some enhanced cleanliness and wellbeing measures that you will see and experience at Hyatt hotels in the Americas**:

  • Cleaning & Sanitation

    We are conducting regular cleaning and sanitization of frequently touched surfaces and high-traffic guest and colleague areas such as elevators and elevator buttons, escalator handrails, and restrooms, as well as the surfaces and equipment in our gyms and spas. Cleaning and sanitization includes the use of hospital-grade disinfectants and enhanced cleaning protocols for guest rooms, including removing many high-touch items. To minimize contact, some locations may have adjusted housekeeping services.

  • Hand Hygiene

    Good hand hygiene is one of the most important steps individuals can take to protect themselves. Reminders on hand-washing techniques are located throughout the hotel, with hand sanitizer stations or sanitizing wipes also prominently placed throughout.

  • Face Coverings

    In accordance with the U.S. Centers for Disease Control and Prevention’s (CDC) updated face covering guidance based on COVID-19 community levels, face coverings are no longer required for guests and colleagues in U.S. hotels in a low or medium COVID-19 community level, regardless of vaccination status. However guest and colleagues are encouraged to continue to wear face coverings. In high COVID-19 community level areas, face coverings are required and should continue to be worn indoors by all guests and colleagues, regardless of vaccination status. Learn more about CDC community level designations here.

    Americas hotels outside of the U.S. continue to follow local requirements. Guests are encouraged to contact their hotel directly to learn more about specific safety mandates and travel restrictions that may be in place at their hotel. Guests with questions regarding their reservations or upcoming stay may contact Hyatt’s Global Care Center.

  • Food and Beverage

    Our teams have precautionary measures in place starting with food preparation to set-up and service, and have food safety and hygiene protocols for restaurants, room service, and group meetings and events. To promote safety for our guests and colleagues, some locations may have adjusted room service and restaurant procedures.

  • International Standards

    All Hyatt hotels around the world continue to follow procedures and protocols developed in consideration of guidance and information shared by various health organizations including the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), local authorities and other leading experts and organizations like the Global Biorisk Advisory Council (GBAC).

These processes and procedures have been developed for Hyatt hotels in the Americas. Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located.

* AMR Collection resorts are committed to travel with confidence and proud to support guest well-being. AMR Collection resorts all offer 360-degree quality, safety and hygiene protocols through its CleanComplete Verification™ program.

** Hyatt’s Americas Region includes all of North America, South America, and the Caribbean.

Terms like “we,” “our” and other similar terms are used for convenience on this page to refer to one or more of Hyatt Hotels Corporation, Hyatt Corporation, Hyatt International Corporation, Select Hotels Group, LLC, one or more of their direct or indirect subsidiaries or affiliates, and/or a hotel operating under a Hyatt brand. However, those terms generally do not include Apple Leisure Group, its affiliates and hotels operating under brands affiliated with Apple Leisure Group. Apple Leisure Group’s AMR Collection resorts are committed to travel with confidence and proud to support guest well-being. AMR Collection resorts all offer 360-degree quality, safety and hygiene protocols through its CleanComplete Verification™ program.