Professional Services
Focused Support for Your Operational Needs
Implementation
System Configuration Design
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Secure network and administrative systems are configured to support remote and back-office access for stakeholders including staff, agents, brokers, customers, carriers, and reinsurers. Services include capacity planning, configuration evaluation, and system architecture.
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Implementation Planning and Execution
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MDI's experience in system implementation can help you organize your resources to meet your implementation objectives, deadlines, and budget. Many variables affect the implementation approach that will be most effective for your organization:
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The time constraints for project completion
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The complexity of the product, systems, or functions to be implemented
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The scope and complexity of needed modifications
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The number and complexity of interfaces
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The skills and availability of in-house resources
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We can help you devise and manage the process that best keeps your project on time and within budget.
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Data Migration Services
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​Custom programs can be developed to meet specific data formats or handling needs. Services include data analysis, utility development or modification, and validation of converted data.
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Go-Live Support
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Review/testing of converted data
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Integrity checks
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Compare version edits
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Cross reference checks
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Data dictionary reports
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Unreferenced objects reports
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Balancing reports
Effective planning and project management are essential to the success of any major business project. Without proper oversight, efforts like new software installation, system conversions, and workflow redesign will be ineffective if implementation is poorly managed. MDI’s experienced project managers lead the implementation of our solutions, ensuring each phase is executed with precision.
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MDI project management services help you manage:
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Project planning and scheduling
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Requirements and modification analysis
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Interface and report design
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Training coordination
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Installation and production procedure management
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Specific areas of expertise include:
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Task assignment and prioritization
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Workflow routing and queue management
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Workload monitoring and exception handling
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Status tracking and management reporting
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